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| Course | Microsoft Outlook Advanced | |
| Duration | 1 Day | |
| Overview | This course is designed for the existing Outlook user wishing to add to their knowledge of the program. | |
| Content | Customise Outlook | Setting Outlook Options Customising the Outlook Bar & Toolbar Tools Options |
| E-mail Features |
Personal Distribution Lists |
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| Sharing Folders | Granting Permissions to other users Opening a Shared Folder Adding a Mailbox to your Folder List Managing Folders for Other Users |
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| Out of Office Assistant |
Setting up the Out of Office Assistant |
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| Contacts | Flagging a Contact Locating a Contact on a Map Using Categories with Contacts |
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| Internet Integration |
vCalendar |
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| Using Outlook with Word | Address Book Mail Merge |
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| Views | Creating, Customising, Viewing & Deleting Views | |
| Archiving | Archiving Items Manually & Automatically Auto Archive Deleting Items Automatically Deleting Expired Mail Messages |
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| Forms | ||
| News and News Groups | Outlook Express | |
| Public Folders | Creating, Sharing & Managing Public Folders | |